Refund policy
Returns & Refunds Policy
At HyperFlex, we want you to have a positive shopping experience.
Change-of-Mind Returns
We do not offer voluntary returns or refunds simply because a customer changes their mind or no longer wants the product, except where required by applicable law.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us at gethyperflex@gmail.com with your order number and a description of the issue. Photos may be requested to help us resolve the problem.
Refunds and Replacements
After reviewing your request, we will explain the available options, which may include a replacement or refund, as appropriate and as required by applicable law.
Legal Rights
Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.
Contact Us
For questions about returns or refunds, contact us at gethyperflex@gmail.com